COVID-19 Notice - WHITBY, ONTARIO, CANADA

As we prepare for a broader set of appointments be assured, we are taking the following precautions to ensure your visit is a safe one.

For every staff member, we:

• Check their temperature daily to ensure they do not have a fever
• Regularly screen for COVID-19 symptoms
• Mandate a 14-day quarantine for any staff showing signs of fever, cough, and trouble breathing

For every patient, we:

• Perform a risk assessment, in advance of the appointment and upon arrival at the clinic, to ensure they are feeling well. Patients who are under the weather are rescheduled
• Provide hand sanitizer at the front desk
• Observe meticulous hand hygiene practices before putting on gloves and after taking them off
• Wear appropriate personal protective equipment during the appointment and all interactions with patients

For every patient visit we have set up a virtual waiting room to ensure social distancing

• Patients can text us once they arrive and virtually check in
• Wait in their car or open areas, to ensure social distancing
• And will be texted when their room is clean and ready

Between patient visits, we:

• Clean, disinfect, and sterilize all instruments
• Wipe all operatory surfaces with disinfectant, including:
• Patient chair and bases
• Tray table and arm
• Countertops
• Items on countertops
• Light handles, tubing, motors and all other objects and touch surfaces

In our operatories/patient rooms we:

• Have installed protective barriers to ensure patient aerosols remain within enclosed areas
• Allow for mandated time in between patients to ensure all COVID-19 aerosols have been neutralized
• Continue to keep track all guidelines to ensure patient rooms are in compliance with safety protocols

In the reception/waiting area, we:

• Disinfect all counters
• Wipe all door handles, touch surfaces, water dispensers, toys (if any), and pens with disinfectant
• Make antibacterial hand rub available
• Have installed protective barriers to ensure no aerosols are passed between individuals

At least daily, we:

• Clean floors (vacuum/dry mop and wet mop)
• Clean and disinfect high touch wall features (light switches, thermostat, door handles, ledges, etc.)
• Clean reception area (including reception counter, desk, chairs, and cabinetry)
• Clean and disinfect all bathrooms
• Clean the staff room