COVID-19 Notice - WHITBY, ONTARIO, CANADA

COVID-19 Notice

COVID-19 Notice

We continue to offer dental emergency services. All other appointments are cancelled until further notice. We will work with you to reschedule existing visits once we resume normal operations. If this is an emergency, please call 905-436-2400 immediately, so we can actively address your needs.

To help protect our patients from the spread of the COVID-19 virus we use surgically clean air medical grade filtration system. 

Steps We Are Taking

As we prepare for a broader set of appointments be assured, we are taking the following precautions to ensure your visit is a safe one.

For every staff member, we:

  • Check their temperature daily to ensure they do not have a fever
  • Regularly screen for COVID-19 symptoms
  • Mandate a 14-day quarantine for any staff showing signs of fever, cough, and trouble breathing

For every patient, we:

  • Perform a risk assessment, in advance of the appointment and upon arrival at the clinic, to ensure they are feeling well. Patients who are under the weather are rescheduled
  • Provide hand sanitizer at the front desk
  • Observe meticulous hand hygiene practices before putting on gloves and after taking them off
  • Wear appropriate personal protective equipment during the appointment and all interactions with patients

For every patient visit we have set up a virtual waiting room to ensure social distancing

  • Patients can text us once they arrive and virtually check in
  • Wait in their car or open areas, to ensure social distancing
  • And will be texted when their room is clean and ready

Between patient visits, we:

  • Clean, disinfect, and sterilize all instruments
  • Wipe all operatory surfaces with disinfectant, including:
  • Patient chair and bases
  • Tray table and arm
  • Countertops
  • Items on countertops
  • Light handles, tubing, motors and all other objects and touch surfaces

In our operatories/patient rooms we:

  • Have installed protective barriers to ensure patient aerosols remain within enclosed areas
  • Allow for mandated time in between patients to ensure all COVID-19 aerosols have been neutralized
  • Continue to keep track all guidelines to ensure patient rooms are in compliance with safety protocols

In the reception/waiting area, we:

  • Disinfect all counters
  • Wipe all door handles, touch surfaces, water dispensers, toys (if any), and pens with disinfectant
  • Make antibacterial hand rub available
  • Have installed protective barriers to ensure no aerosols are passed between individuals

At least daily, we:

  • Clean floors (vacuum/dry mop and wet mop)
  • Clean and disinfect high touch wall features (light switches, thermostat, door handles, ledges, etc.)
  • Clean reception area (including reception counter, desk, chairs, and cabinetry)
  • Clean and disinfect all bathrooms
  • Clean the staff room

CONTACT US TODAY

Contact Our Team Today!